Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the thetavexis restaurant digital sales analytics platform and related services ("Services") provided by thetavexis AS ("Company", "we", "our", or "us"). By accessing or using our Services, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account, accessing our platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

These Terms apply to all users of our Services, including restaurant owners, managers, employees, and any other individuals who access the platform on behalf of a restaurant or food service business.

Description of Services

thetavexis provides a comprehensive digital sales analytics platform specifically designed for the restaurant industry. Our Services include:

• Multi-platform sales data integration and analysis
• Real-time performance monitoring and reporting
• Customer journey mapping and behaviour analytics
• Revenue optimisation recommendations
• Custom dashboard and reporting tools
• Technical support and consulting services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice to users.

User Accounts and Registration

To use our Services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorised use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your restaurant or business.

User Obligations

When using our Services, you agree to:

• Provide accurate and up-to-date information about your restaurant and business
• Use the Services only for lawful purposes and in accordance with these Terms
• Respect the intellectual property rights of thetavexis and third parties
• Not attempt to gain unauthorised access to our systems or other users' accounts
• Not use the Services to transmit harmful, offensive, or illegal content
• Comply with all applicable laws and regulations in your use of the Services
• Maintain appropriate security measures for your restaurant data

You are solely responsible for your use of the Services and any consequences thereof.

Data and Privacy

Our collection, use, and protection of your personal data and business information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

You retain ownership of your restaurant's business data. You grant us a limited licence to access, process, and analyse this data solely for the purpose of providing our Services to you.

Payment Terms

Use of our Services may require payment of fees as outlined in your subscription plan. Payment terms include:

• Fees are charged in advance on a monthly or annual basis as selected
• All fees are non-refundable except as expressly stated in these Terms
• We reserve the right to change our pricing with 30 days' notice
• Failure to pay fees may result in suspension or termination of your account
• You are responsible for all applicable taxes related to your use of the Services

Intellectual Property

The thetavexis platform, including all software, content, trademarks, and other intellectual property, is owned by thetavexis AS and protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable licence to use our Services in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software.

Any feedback, suggestions, or improvements you provide regarding our Services may be used by us without restriction or compensation to you.

Service Availability

We strive to provide reliable and continuous access to our Services. However, we do not guarantee uninterrupted availability and may experience downtime for maintenance, updates, or due to factors beyond our control.

We are not responsible for any loss or damage resulting from service interruptions, and such interruptions do not constitute a breach of these Terms.

Limitation of Liability

To the maximum extent permitted by law, thetavexis AS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our Services.

Our total liability to you for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid to us for the Services in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless thetavexis AS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Trondheim, Norway.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under EU law.

Termination

Either party may terminate these Terms at any time with written notice. Upon termination:

• Your access to the Services will be discontinued
• You remain liable for any outstanding fees
• We will provide you with access to export your data for a reasonable period
• Provisions regarding intellectual property, limitation of liability, and governing law shall survive termination

We may terminate your account immediately if you breach these Terms or engage in activities that may harm our Services or other users.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through our platform. Your continued use of the Services after such notification constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you may terminate your account in accordance with the termination provisions above.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms specific to certain Services, constitute the entire agreement between you and thetavexis AS regarding the use of our Services.

Contact Information

If you have any questions about these Terms of Service, please contact us: